Section 2 of 6
Product Details
What kratom products do you sell and how are they categorized?
What product formats do you sell? * (select all that apply)
What strains / varieties do you carry? (list them out)
Do you sell any enhanced or fortified kratom products? (products with added alkaloid extracts, mitragynine isolates, or 7-hydroxymitragynine)
Do you sell any non-kratom products alongside your kratom line? (CBD, kava, nootropics, supplements, etc.)
If yes, list the other product categories
How do you label / market your kratom? *
Do you make any health claims on your website or packaging? (pain relief, energy, anxiety, opioid alternative, etc.)
Section 3 of 6
Compliance & Quality
Processors care heavily about compliance in the kratom space. This section matters.
Are you an American Kratom Association (AKA) GMP Qualified Vendor? *
Do you follow cGMP (Current Good Manufacturing Practices) in your production or fulfillment?
Do you comply with the Kratom Consumer Protection Act (KCPA) where applicable?
Do you third-party lab test every batch? *
What do your lab tests screen for? (select all that apply)
Do you have COAs (Certificates of Analysis) available for customers?
Do you enforce age verification (21+ or 18+ depending on state)?
Where are you sourcing your kratom? *
If other, specify sourcing details
Do you carry product liability insurance?
Section 4 of 6
Sales Model & Distribution
How you acquire and serve your customers.
What are your sales channels? * (select all that apply)
Where is most of your online traffic coming from?
What ad platforms are you running on? (if any — kratom ad policy varies widely)
What does your checkout flow look like?
Do you sell coaching, education, or any services alongside kratom?
What states do you ship to? (Do you restrict shipments to banned states like Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin?)
What platform is your store on?
Select
Shopify
WooCommerce
BigCommerce
Custom-built
GoHighLevel
ClickFunnels
Other
Section 5 of 6
Transaction & Risk Profile
Volume, chargebacks, and fulfillment details.
Current or projected monthly revenue *
Select range
Under $10K
$10K - $50K
$50K - $100K
$100K - $250K
$250K - $500K
$500K - $1M
$1M+
Average order value
Current chargeback / dispute rate (if you have processing history)
Select
Under 0.5%
0.5% - 1%
1% - 2%
Over 2%
No processing history yet
Do you have an existing merchant account or processor?
If yes, who and why are you looking to switch?
Have you ever been terminated by a processor, placed on the MATCH/TMF list, or had an account shut down?
If yes, explain what happened
What's your refund policy?
Shipping — domestic, international, or both?
Select
Domestic only
International only
Both
Average fulfillment / shipping time
Any expected volume spikes? (launches, promos, seasonal)
Section 6 of 6
Processing Needs
What type of processing solution are you looking for?
What type of processing do you need? *
Do you already have a payment gateway integrated?
Do you need multi-currency support?
Are you open to a rolling reserve requirement? (common for kratom merchants)
Anything else we should know?
Submit Application →
✓ No personal or financial information is collected in this form.